Macoloc Support

When to contact us

• If Google or Apple sign-in loops or fails.
• If a flat share cannot be created, joined, or restored correctly.
• If a task, photo, report, or notification does not work as expected.
• If you want to make a request about your personal data.
• If dangerous or abusive content needs additional action after you report it in the app.

Helpful details to include

• Your device model or the platform you are using (web, iOS, or Android).
• The approximate app version or the date of the test.
• The shortest steps that reproduce the issue.
• A screenshot if the issue is visual.

Leaving or deleting an account

In the app, open Profile and then Sensitive. You can leave the flat share or choose Delete my account. Account deletion requires a fresh Google or Apple confirmation and cannot be undone.

Read the full account and data deletion steps.

Contact channel

Support email: new.houchti@gmail.com

Reference web app: macolocapp.com